How To Deal With Common Escape Room Issues

Lately, I’ve been pondering about how firms manage a room failure, so I decided I’d bring forward a short narrative about the features of room design. I am not definite with the meaning of failure as it can mean many things. A lock combination may go wrong; a key break is also a possibility, a padlock malfunction, or perhaps the GM wrongly reset the room code. My purpose is not to indulge in describing these reasons, rather how to deal with these conditions and come out of such situations as they occur.

I’m speaking here with no real expertise as I have never been in an escape room. In reality, I have never actually GM-ed an escape room game. I have no experience in installing and managing an escape room. However, the same is the situations for most owners when they plan to start their games and set up the system. While I may lack the experience of playing the game, I have extensive experience of being someone on the outside on the other side of these breakages.

My favorite @WillYouLaugh_50820/my-escape-room-experience-and-review-6776796e2f56">escape room experience is the one I had at Number One Escape Room. I visited this Las Vegas based firm in 2016. It was during the game resetting session; they left an unlocked feature that would not have been visible to me as I entered the game. Most GM would not notice this, and those who did would shrug at this situation and continue with the experience. However, Number One Escape Room was quick to spot this error as soon as I was there, the GM came in the game, remained in his character, and explained that he needed to check few maintenance operations. They kept the game intact by their quick thinking and did not alter the situation of the room in any way while dealing with the problem. Using their creative approach, they turned the otherwise serious error into a dramatic part of the game.

I am hoping this article will help owners to react to situations like Number One Escape Room and to tactfully deal with faults without creating disturbing the escape room game.


As an owner or designer of the escape room, you must be open-minded to accept any mistakes if they are observed before or during the game. You can have the best GM, a robust technical system, and a precise script to run in the escape room, however, any failure can occur at any time. Even if you manage to create a perfect checklist(which in reality is not possible), any event can happen during the game that you did not anticipate. For example, a player can lose his key or a prop during the game, and your GM is unable to recover it during the reset. With several people rushing in and out of the game, there is a probability a player may find that key that is not part of your script.

Allocating the Rights

Step two is to give your GMs the rights and authorities needed to make real-time decisions By allowing them to take control of the situation you will give them the confidence to make the right amendments in case of any mishaps. You must not discourage your GMs over any mishap during the game but applaud their efforts to make a quick recovery without obstructing the game.

Plan it Out

With a right mindset, you will go in with the acceptance of the possibility of any mishap or failure. Don’t put all the responsibility on you GM and actively design strategies to implement in case of errors. You can make it easier for your GM, by giving him plans to deal with any failures before or during the escape game.

You can start by creating illustrations defining the working of the escape room game; this will help you to map out all area and important paths in your room. For every prop, puzzle, or script, you must think about the possibilities of errors and its impact on the game.

In a worst case scenario, there is a possibility that the final key to getting out of the room is placed in a puzzle that breaks during the room escape and the player simply grab the key at the start of the game and exit the room, thus ruining his gaming experience. To avoid this instead of having a single key to get out of the room, you could place multiple puzzles to pass in order to get out. In this case, even if a part of puzzle crashes, the player will not be able to end the game without solving other puzzles.

You can sit with your GM and work on such strategies to eliminate the chances of any mistakes that ruin the whole game. You can create many gaming strategies where you let the player be in different characters to make a decision so in case even if a player meets a failure in character; he will not be able to move on unless the other characters clear the puzzles.

The Show Must Live to its Expectations

Whatever happens during the game must not spoil the whole game for the participants. A puzzle or component may malfunction during the game, but such failure must not fail the game itself. I have played hundreds of such games, and only twice the game was ruined for me as I was unable to enter due to a technical failure. On one instance a maglock got jammed, and the other time a combination lock malfunction happened during the gameplay. Since the door lock is the major gating point in the game, you must work to keep things in perspective in situations of such faults.

Now, tomorrow and the Weeks After

You can have perfect gameplay, however, keeping it working for every script without any failures is something you should work for on a daily basis. If your GM designed a perfect game, you should appreciate his efforts but work with him to have strategies to keep the game-play working for all times. In case of a room failure, you must have quick strategies to bypassing the faulty puzzles during the game and other exits from the game, so the player keeps playing in case of room door malfunctions. You can also inform the player in advance to skip a certain failure and look for other options.

By the time you fix one fault, there is also a probability a player causes another error that needs your immediate attention. You just cannot relax and be ready for any errors with ready strategies to deal with the malfunctions.

Las Vegas Escape Rooms

Number One Escape Room Las Vegas
1775 E Tropicana Ave #100, Las Vegas, NV 89119, USA
+1 702-528-1459


Frequently Asked Room Escape Game Questions At Number One Escape Room LV

1. What in the world is an escape room game?

Imagine being Indiana Jones and trying to solve mysteries while exploring a complex environment that’s filled with clues and mind-boggling puzzles. This sums up the experience of being in an escape room.

2. Escape rooms are designed to be challenging!

An easy escape room wouldn’t be any fun. Puzzles usually require both teamwork and logic. Number One Escape Room in Las Vegas is proud to have a vast range of challenging puzzles while still providing plenty of excitement.

3. You get to build your team!

Be sure to arrive with a group of people that you can easily cooperate with. The basis of every successful escape room game (like our Zombie Lab or our Bank Robbery room) is good communication. Spending time in our challenging rooms is a great way to foster teamwork.

4. Will you be paired up with total strangers?

Unfortunately, there are many escape rooms throughout the United States that regularly pair people up with total strangers, unless they’re willing to buy all of the tickets for an entire room. This isn’t something that we do. Who wants to spend time in a mysterious and dark room with a bunch of random strangers? Some escape room games will allow you to reserve the whole game for your party, but you have to verify that this is the case before going. It’s usually pretty awkward when you have to meet a bunch of new people right at the start of the game. Hopefully, the odds are in your favor … or you can make your reservations at Number One Escape Room Las Vegas.

5. Make Comparisons

A lot of escape game companies have been given five-star ratings, much like they deserve. Carefully read through the reviews of these businesses because people who have been to these locations have written them. You’ll soon discover that not every escape game room has been created equally, and reviews are going to help you choose the one that’s best for you, your group, and your goals. Some locations will have Game Masters move through the room with you; others might have poor customer support, excessively strict rules, or other issues – so make sure to research your options carefully.

6. Read The FAQS

Escape room games are relatively new in the United States, and thus, we’re used to getting lots of questions. All escape room companies should have FAQ sections on their websites – and if they don’t or if you have additional questions, be sure to contact these entities directly. We want to help you have a fun, exciting and truly immersive experience and so, we’re committed to helping you find the best games for your goals and preferences.

7. Pro tip: Don’t drink before you show up!

An escape room is a real-life, hands-on, logical puzzle. Things that inhibit logic or that cause you to be otherwise impaired will put a damper on your experience. You can party after you’ve completed the game. Number One Escape Room is close to many exciting restaurants, bars, and other attractions.

Bottom Line: Be ready to go with the flow and to have plenty of excitement, stimulation, & fun! Check out our range of exciting escape room games at the Las Vegas Number One Escape Room.

Escape Room Las Vegas

Number One Escape Room Las Vegas
1775 E Tropicana Ave #100, Las Vegas, NV 89119, USA
+1 702-528-1459

How To Get The Ultimate Escape Room Experience

Locked in an Escape Room

If you are looking for a new and exciting group activity, Number One Escape Room aims to be your escape room activity of choice. Escape games are ideal as an activity that the entire family can enjoy, and they also make the perfect indoor activity during those cold winter months. Number One Escape Room will soon become your escape room of choice, for anyone who likes problem-solving, working under pressure and working with a small group.

As a team, you are given a mission to carry out, and you have an hour to solve the puzzles, locate the hidden clues and of course find your way out of the escape room. You will work closely with your team to beat the clock in one of several different themed escape rooms, each of which has a backstory.

What To Expect from Your Escape Game Experience

If you haven’t already signed a waiver, our helpful and friendly staff will help you to sign one as well as check you in and make sure your group is ready for a unique and exciting adventure. There will be a brief video to watch which explains the rules of the escape room game, and we will safely lock your jackets, purses, and phones away until you escape. Don’t worry – we’ll give them back to you! The adventure starts when you are taken to your themed escape room by your game master.

Once inside the room, a 60-minute countdown will begin, after you have watched a brief video giving you some important background info on your room. Pay attention as it may help you! If you need some hints or clues, your game master can give you some as he or she will be observing you from the control center. Remember to work together and communicate to achieve success and get out of the escape room in time!

After the experience, if you have any questions or want clarification on some of the clues, your game master will do their best to address them. Don’t forget to tag your friends and share the group photo that we take of your team back in the lobby. And if you can’t wait for your next escape game adventure, buy some gift cards for a discount. We appreciate your reviews posted on Facebook, Yelp, Trip Advisor or Google.

Our game masters can provide hints and clues to help you if you need it; we like to step in to help when needed. And we can match you up with other players if you don’t have a team of 10 people when you arrive. If you have a taste for problem-solving, mysteries and hidden clues, we invite you to experience the excitement of Number One Escape Room. Do you have what it takes to escape?

Las Vegas Escape Room

Number One Escape Room Las Vegas
1775 E Tropicana Ave #100, Las Vegas, NV 89119, USA
+1 702-528-1459